Why keys go missing
- No record of who last held the key
- Shift changes without a handover count
- Keys hung on the wrong hook
- Rush periods with many cars at once
A five-step QR tagging process
- Attach a QR key tag to every key at check-in.
- Scan the tag to link it to the vehicle and guest pass.
- Require a scan at every handover between staff.
- Scan again when the key is stored and when it leaves storage.
- At shift end, review all open keys on the dashboard.
What to measure
Track open keys per shift, handovers without scans, and time from request to handover. [PLACEHOLDER: add real before/after figures from a customer.]
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